A Commitment to Website Accessibility
NewRez® is committed to meeting the needs of all our customers, including those with disability. Consistent with this commitment, we are actively taking steps and devoting resources to increase the accessibility of our website.
Whether you are using assistive technologies to access our website or seek assistance with written or oral information from our mortgage professionals, our goal is to make your experience successful. Our mortgage professionals will read and explain appropriate materials to customers who want help with the mortgage loan application process. In all cases, we will work with you to provide the information or item you seek through a communication method that is accessible for you.
If you experience difficulties in accessing any content or functionality on our website, please e-mail us at Accessibility@NewRez.com, or call us at (855) 529-3305 to let us know. We are always open to suggestions for improvements to our website, so that we can provide the best possible online experience for our users.