Contact Us

HERE'S HOW TO

Get In Touch With Us

Customer Care Line

Customer Care Line
Call us here if you have an existing mortgage:
1-866-317-2347

Customer Inquiries

Considering refinancing or purchasing a new home?
1-833-422-3387

Servicing

newrez.com/sign-in

Correspondence Address

NewRez
PO Box 10826
Greenville, SC
29603-0826

General Payment Address

NewRez
PO Box 740039
Cincinnati, OH
45274-0039

Overnight Payment Address

NewRez
Attn: Payment Processing
55 Beattie Place
Suite 500, MS-501
Greenville, SC
29061

Error or Info Request

NewRez
You have certain rights under federal law...
PO Box 10826
Greenville, SC
29603-0826